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Return & Refund Policy

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Return & Refund Policy

Yes, you may cancel your order within 24 hours of placing it, provided it has not yet been shipped. To initiate a cancellation, please contact our customer service team at info@samah.in or call us at +91-9889298829 with your order number and “Cancellation Request” in the subject line. If eligible, a full refund will be issued to your original payment method.

Due to the nature of our items, returns are only accepted if the product has not been shipped. Once an order has been shipped, returns are not possible. We encourage you to carefully review your order before confirming to ensure it meets your requirements.

In the rare event that your item arrives damaged or defective, please contact us immediately at info@samah.in or call us at +91 9889298829 with a photo of the damaged or defective product. We will arrange for a replacement or offer a full refund.

Refunds are possible in two cases.


Firstly, if the order has been canceled within 24 hours of placement or before the product has been shipped. To initiate a cancellation, please contact our customer service team at info@samah.in or call us at +91-9889298829 with your order number and “Cancellation Request” in the subject line and we will promptly process your refund to your original payment method. Secondly, if the product you receive is tampered with or damaged, please contact us immediately at info@samah.in or call us at +91-9889298829 with a photo of the damaged or defective product. You can either choose to receive a replacement or choose to obtain a refund. Our aim is to ensure your satisfaction with our products and services.

To initiate a return or cancellation, please contact our customer service team at info@samah.in or call us at +91-9889298829 with your order number and details. Our team will guide you through the process and provide you with the necessary instructions.

For any further questions or assistance regarding our returns/refund/cancellation policy, please contact our customer service team at info@samah.in or call us at +91-9889298829. We are here to help.